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Home > Futon & Sofabed FAQs | Delivery, Orders & Handmade UK Futons | Funky Futon
Handmade Futon Sofa Beds & Futon Mattresses – FAQ
Welcome to our frequently asked questions page. Here you’ll find answers to the most common questions about our handmade futon sofa beds, futon mattresses, sofa beds, delivery options, bespoke products and UK manufacturing.
If you cannot find the answer you need, please contact The Funky Futon Company directly — we are always happy to help.
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Visiting Our Showroom & Factory
Can I visit your showroom or factory?
Yes. We have a small factory showroom in Leeds, West Yorkshire where customers can view a selection of our handmade futon sofa beds, futon mattresses, fabrics and wood stain finishes.
As we are a working factory, we recommend calling before visiting so we can arrange a suitable time. We can often offer appointments outside normal opening hours when needed.
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Do you have other stores or branches?
No. We are an independent family-run manufacturer based in Leeds and do not operate multiple retail outlets.
By manufacturing and selling directly, we are able to focus on quality, bespoke products and better value for our customers.
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Product Questions
Can you make bespoke futon mattresses?
Yes. We have been manufacturing bespoke futon mattresses and made-to-measure futons for over 20 years.
We regularly create custom sizes for:
  • narrowboats
  • campervans
  • holiday homes
  • loft rooms
  • small spaces
  • unusual room layouts
Simply contact us with your dimensions and requirements.
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Can futon frames be made to custom sizes?
Yes. Because we manufacture ourselves, many of our futon sofa beds and wooden futon frames can be customised to suit your space.
We specialise in made-to-measure futons and bespoke sofa bed solutions.
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What makes your futons different from cheaper futons online?
Many low-cost futons are mass-produced using lightweight frames, thinner fabrics and lower-density fillings designed for occasional use only.
At The Funky Futon Company, we focus on:
  • stronger timber frames
  • quality cotton-rich futon mattresses
  • durable fabrics
  • reinforced construction
  • long-term comfort and durability
Our products are handmade in Yorkshire and built for real everyday use.
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Are your futon sofa beds easy to convert?
Yes. Our futon sofa beds are designed to convert easily from sofa to bed.
Many of our larger models feature easy-to-use click-clack systems that simplify opening and closing compared with older traditional futon designs.
You can also view demonstration videos on our Product Videos page.
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Can you match existing furniture colours?
Yes. We offer a range of wood stain finishes and can provide free wood samples by post to help you match existing furniture and décor.
All timber components are professionally hand-finished in our Yorkshire workshop.
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Delivery & Assembly
Do you offer free delivery?
Free delivery may be available depending on your location and order size. Please contact us for the latest delivery information.
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Do you deliver to flats or apartments?
Courier deliveries are normally made to the main entrance of apartment buildings.
In some areas we may be able to offer direct delivery or assembly services at an additional cost.
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Do your futons arrive assembled?
Most of our futon sofa beds and beds are supplied flat packed for easier access and transportation.
Assembly is designed to be straightforward, and we may also be able to offer assembly services in selected areas.
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Ordering & Payments
Is ordering online secure?
Yes. Our website uses secure SSL encrypted payment systems for safe online ordering.
We do not store your credit or debit card details.
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Which payment methods do you accept?
We accept most major debit and credit cards as well as bank transfer payments.
Customers are also welcome to contact us directly if they would prefer to place an order over the phone.
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Can I change or cancel my order?
Yes. Please contact us as soon as possible if you need to change or cancel an order.
For full details, please see our Terms & Conditions page.
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Why Buy From The Funky Futon Company?
  • Handmade in Yorkshire
  • Over 20 years experience
  • Bespoke futon specialists
  • High-quality futon mattresses
  • Direct expert advice
  • Free fabric and wood samples
  • Unique handmade designs
  • Friendly customer support
  • Built for long-term comfort and durability


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